Terms and Conditions

Last updated: October 5, 2025

Please read these Terms and Conditions carefully before using ResetBase.

Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings under these Terms. These meanings apply equally whether the terms appear in singular or plural.

Definitions

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Country refers to: Hong Kong SAR
  • Company (referred to as “ResetBase”, “We”, “Us” or “Our”) refers to ResetBase Limited, registered in Hong Kong.
  • Program Operations are managed through ResetBase’s digital development hub located in Poland.
  • Device means any device that can access the Service such as a computer, mobile phone, or tablet.
  • Service refers to the Website and the ResetBase digital coordination program.
  • Terms and Conditions (or simply “Terms”) mean these terms that form the entire agreement between You and the Company.
  • Third-party Social Media Service refers to external services that may be linked or embedded in our Website.
  • Website refers to ResetBase, accessible at https://www.resetbase.life/
  • You means the individual accessing or using the Service, or the entity on whose behalf the individual is accessing or using it.

Acknowledgment

These Terms govern Your use of the Service and form a binding agreement between You and ResetBase Limited.

By using our Service, You confirm that You are at least 18 years old and agree to abide by these Terms. If You do not agree with any part of these Terms, You may not use the Service.

Use of the Service also implies agreement with our Privacy Policy, which outlines how we collect, use, and store Your data.

By purchasing a ResetBase program, You are paying for a digital coordination service operated by ResetBase Limited.
This includes digital program access, administrative management, group formation, communication, and coordination between verified independent providers.

ResetBase acts as a digital marketplace platform where independent third-party providers are bundled into structured programs under common guidelines and predefined pricing. Each provider remains solely responsible for its own services.

ResetBase does not sell or lease physical services such as accommodation, food, or training. These are facilitated through independent third-party partners who deliver their services in accordance with program guidelines. ResetBase provides the structure and coordination that connects participants and providers within one unified system.

Your payment does not entitle You to ownership or rental rights for any property, nor employment of trainers or chefs. You are granted participation in a digital program that includes access to structured services provided by third parties. ResetBase does not operate physical locations or employ service providers directly.

Refund Policy

Refunds apply only to the unused portion of the digital-program fee, minus coordination costs.
ResetBase pays independent partners monthly as their services are fulfilled, based on program requirements. Refunds may be issued only for the portion of services not yet paid out.
Amounts already transferred to partners for confirmed housing, meals, or completed services are non-refundable unless otherwise agreed directly with those providers.

Payment Handling and Provider Settlements

Participant payments are received by ResetBase Limited and allocated between the digital program fee and partner service components according to the program structure.

ResetBase distributes partner payments in structured stages — typically monthly — after verifying that each service period was delivered in line with program standards.

Where advance payment is required (e.g., long-term villa leases or pre-booked services), ResetBase may issue partial deposits to secure continuity and pricing stability. Such advance arrangements are treated as supplier deposits and remain conditional upon provider performance.

All funds are managed internally for coordination purposes only. ResetBase Limited does not operate a licensed financial escrow service or act as a financial intermediary.

Our Website may link to third-party sites that are not under our control. We are not responsible for their content, policies, or services. You are advised to review their Terms and Privacy Policies separately.

Termination

We reserve the right to suspend or terminate Your access to the Service without prior notice if You breach these Terms or engage in any behavior we deem harmful, illegal, or disruptive.

Limitation of Liability

To the fullest extent permitted by law, ResetBase Limited shall not be liable for indirect, incidental, or consequential damages, including loss of income, data, or opportunity.
Total liability will not exceed the amount paid by You to ResetBase Limited, or USD 100 if no payments were made.

”AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

You use the Service at Your own risk. We make no warranties regarding accuracy, availability, or suitability for a particular purpose.

Governing Law

These Terms are governed by the laws of Hong Kong. Any disputes will be resolved under the exclusive jurisdiction of the courts of Hong Kong, unless overridden by applicable consumer protection laws in Your country of residence.

Dispute Resolution

If You have any dispute with Us, You agree to contact Us first and attempt to resolve it informally by emailing resetbase2025@gmail.com.

For EU Residents

EU users are entitled to protections under the laws of their country of residence, and nothing in these Terms affects those rights.

United States Compliance

You affirm that You are not located in any country under U.S. embargo or on any U.S. government list of restricted parties.

Severability and Waiver

Severability

If any part of these Terms is found unenforceable, that part will be revised to reflect the original intent, and the remainder will continue in effect.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of our right to do so later.

Translation

If this document has been translated, the English version will govern in case of dispute or inconsistency.

Changes to These Terms and Conditions

We may modify these Terms at any time. Material changes will be posted on the Website with updated effective dates. Continued use of the Service implies acceptance of those changes.

Contact Us

If You have any questions about these Terms and Conditions, please contact us: