Privacy Policy

Last updated: October 5, 2025

This Privacy Policy outlines how ResetBase (“We”, “Us”, or “Our”) collects, uses, and protects personal information when You use our Website or Services. By using ResetBase, You agree to this policy.

We take Your privacy seriously and aim to collect only the information necessary to operate and improve our Service. This policy explains what data we collect, how it is used, and what rights You have in relation to it.

Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings defined below. These meanings apply whether the words appear in singular or plural.

Definitions

  • Account: A unique profile created to access our Service.
  • Company: Refers to ResetBase Limited, registered in Hong Kong.
  • Program Operations: Refers to the ResetBase digital development and coordination hub located in Poland.
  • Cookies: Small data files stored on Your device to enhance browsing experience.
  • Country: Refers to Hong Kong SAR (company registration).
  • Device: Any device that can access the Service (e.g., smartphone, computer).
  • Personal Data: Any information relating to an identifiable individual.
  • Service: The ResetBase website and digital coordination program.
  • Service Provider: External companies or individuals helping us operate or support our Service.
  • Usage Data: Automatically collected data about usage and access.
  • Website: ResetBase, accessible at https://resetbase.life
  • You: The individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect Personal Data when You register interest, apply to join a program, or contact us. This may include:

  • Name
  • Email address
  • Country of residence
  • Voluntarily submitted health or lifestyle goals (for program coordination purposes only)

We do not collect sensitive medical, biometric, or legal data. All personal data shared is optional and used solely to personalize coordination and communication within the program.

Usage Data

We collect anonymized Usage Data such as browser type, device info, time spent on pages, and visit duration to improve website performance and user experience.

Tracking Technologies and Cookies

We use cookies and similar technologies to enhance functionality, remember preferences, and analyze visits. You may refuse cookies through browser settings, though some features may be limited.

Use of Your Personal Data

We use Your data to:

  • Process applications to join ResetBase programs
  • Communicate with You (confirmation, support, logistics)
  • Coordinate digital program components and schedules
  • Improve our Website and overall user experience
  • Ensure security, compliance, and system integrity

We do not sell or lease Your data to third parties.
We may share limited contact details with trusted infrastructure or support providers (e.g., hosting, CRM, email delivery) under strict confidentiality agreements.

We do not share Personal Data with local accommodation providers, chefs, or coaches unless You explicitly authorize such coordination.

Retention of Your Personal Data

We retain Your Personal Data only as long as necessary to fulfill the purposes outlined above or as required by applicable regulations (e.g., accounting or legal compliance).

Transfer of Your Personal Data

Your data may be processed or stored outside Your country of residence — for example, through infrastructure located in the EU, Hong Kong, or the United States.
We ensure appropriate data protection safeguards are applied for all international transfers.

Delete Your Personal Data

You may request deletion of Your Personal Data at any time by emailing resetbase2025@gmail.com.
We will delete Your data unless we are legally required to retain certain records (e.g., financial transactions or dispute evidence).

Disclosure of Your Personal Data

We may disclose Your data if required by law, to protect our rights, or to investigate and prevent fraud, abuse, or system misuse.

Security of Your Personal Data

We implement reasonable technical and organizational measures to protect Your data against unauthorized access, alteration, disclosure, or destruction.
However, no online service is completely secure; You use the Service at Your own risk.

Children’s Privacy

ResetBase is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If we become aware that we have collected such data, we will delete it immediately.

Our Website may contain links to external websites or independent service providers (such as housing or training providers).
We are not responsible for their privacy practices or content, and we encourage You to review their policies separately.

Changes to this Privacy Policy

We may update this policy periodically.
Any updates will be posted on this page with a revised “Last updated” date. Continued use of the Service after such updates constitutes Your acceptance of the revised policy.

Contact Us

If You have any questions or concerns about this Privacy Policy, please contact us: